Booking not found – double-check your booking number and PIN then try again. The facilities are great and the room itself was clean and comfortable.”, “Wonderful place. My first choice when I’m going to Marseille. The location and the view was priceless..the staff was great ! Guests enjoy the comfy beds. Sofitel Marseille Vieux Port is rated "Superb" by our guests. Closed Sundays and Mondays. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. Every member of staff a credit to hotel . Combine taste sensations with cultural beauty while taking advantage of the open air terrace. Some air-conditioned guest rooms have a terrace with harbour views. Pleasant walk into Vieux Port , nice to be away from the bustle . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams. WiFi is free, and this hotel also features 2 restaurants and a spa. Amazing breakfast.”, “The location, view from the hotel and room space A cocoon of wellbeing, the Sofitel Spa offers three areas for the ultimate in relaxation: wellness area, spa area and fitness area. Here you may admire the most beautiful view in Marseille, savour some of the region’s most mouth-watering cuisine, and indulge in some truly amazing cocktails on our rooftop. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. WiFi is free, and this hotel also features 2 restaurants and a spa. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. Send your own question to the property below. See conditions; Online check-in Prices are calculated as of 14/12/2020 based on … Discover a range of flavors in our "Le Temps d'un été" restaurant, Enjoy a moment of relaxation and well being at Sofitel Spa. Beautiful views at the restaurant. Guests are required to show a photo ID and credit card at check-in. A flat-screen TV with satellite channels and an iPod docking station are featured in the guest rooms at the Sofitel Marseille Vieux-Port. Rooms Make yourself at home in one of the 134 air-conditioned rooms featuring minibars and plasma televisions. Wired internet is available in the hotel rooms and costs EUR 18 per 24 hours. It is a magical and enchanting location and the Marseille and Cassis Calanques are also just 30 minutes from our luxurious establishment. The luxury hotel's decor is inspired by Marseille's history. We’ll even let you know about secret offers and sales when you sign up to our emails. (score from 1083 reviews). We are open and certified ALLSAFE: book with peace of mind! Your contribution should be yours. Copyright © 1996–2020 ;-) Denise R. Steven M. Couples - 16/03/2020 Confirmed reviews ALL. Our guests praise the restaurant and the helpful staff in our reviews. All distances are measured in straight lines. Guests loved walking around the neighborhood! Questions and answers should be property- or room-related. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Les Trois Forts: Closed from Mon, Nov 23, 2020 until Thu, Dec 31, 2020, Le Carré Bistromanie: Closed from Tue, Nov 24, 2020 until Thu, Dec 31, 2020, Bar is closed from Tue, Nov 24, 2020 until Thu, Dec 31, 2020, Spa/wellness center is closed from Tue, Nov 24, 2020 until Thu, Dec 31, 2020. Double-check your selected room for the maximum capacity. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Popular attractions Old Port of Marseille and Marseille Provence Cruise Terminal are located nearby. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best hotel room rates for Sofitel Marseille Vieux-Port, Marseille Compare over 700 booking sites Real customer reviews & ratings Fast & easy booking Visit gh.wego.com now! Old hotel, bad service, no equipment, information, amenities, no drinks within minibar, no room service after 11pm (5 star hotel), no ironing board and iron, no information of where to call or how to reach anyone within the room. Some air-conditioned guest rooms have a terrace with harbor views. Respect the privacy of others. Read the Sofitel Marseille Vieux Port, Marseille hotel review on Telegraph Travel. The only way to leave a review is to first make a booking. Grand Hotel Beauvau Marseille - 4 star hotel. Loyalty program. Highly recommend. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. “Rooms were spacious, well decorated, clean and super well maintained - they seemed like brand new. Overlooking the Old Port, adjacent to Pharo Palace, the hotel is a perfect starting point for your visits. Please try again. That's how we know our reviews come from real guests who have stayed at the property. The 5-star Sofitel Marseille Vieux Port hotel, known as "the best address in Marseille" thanks to its unique view, is an ideal stopover not far from the Calanques. The breakfast on terrace was great and spectacular views - what I didn’t appreciate was there was no valuation of being a Platinum card holder, zero. Light, spacious and luxurious, with marine-inspired decor. Respect the privacy of others. The 5-star Sofitel Marseille Vieux Port hotel, known as the best address in Marseilles, is an ideal stopover not far from the Calanques. Hotel Sofitel Marseille Vieux Port Marseille - 5 star hotel. Sofitel Marseille Vieux Port offers its guests a full-service spa, an indoor pool, and an outdoor pool. The luxury hotel's decor is inspired by Marseille's history. Sofitel Marseille Vieux Port*****, the iconic hotel in the Phocaean city, is a must. Each elegant room includes a mini-bar. Rooms were spacious, well decorated, clean and super well maintained - they seemed like brand new. Enjoy these complimentary benefits with every booking. Excellent cleaning service. Only a customer who booked through Booking.com and stayed at a specific property can write a review. The room, the bed, everything was perfect. Sofitel Marseille Vieux Port is rated "Superb" by our guests. Guests enjoy the comfy beds. This service may contain translations powered by Google. We'll also provide transparency over the status of submitted content. Take advantage of our FLEXIBLE RATES: cancellable until day of arrival. Sincerely, Nassima.A Room Division Manager, Dear Mr N., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. We believe review contributions and property responses will highlight a wide range of opinions and experiences, which is critical in helping guests make informed decisions about where to stay. Error: At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Smart, stylish, and seriously upscale, the Sofitel Marseille Vieux-Port was once the only true luxury hotel in town. Fabulous views from everywhere. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Book here : +334 91 15 59 39 / Sofitel-Spa.Marseille@sofitel.com Opening hours : Mondays … The Dantès Skylounge Bar with terrace measuring 1615 sq. Additional sorting options might be available (by type of traveler, by score, etc...). Perfect weekend, amazing views, great location, Anonymous Couples - 10/03/2020 Confirmed reviews ALL. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Dinner. Sofitel Marseille Vieux Port*****, the iconic hotel in the Phocaean city, is a must. Sofitel Marseille Vieux-Port has been welcoming Booking.com guests since Apr 2, 2007 Anonymous Families - 05/02/2020 Confirmed reviews ALL, all staff ok. Sofitel Marseille Vieux Port, 36 Boulevard Charles Livon - Marseille - France, 1 reviews from the Guests, check-in: 16:00:00, check-out: 12:00:00 This hotel was highly-rated for its very comfy beds. Lock in a great price for your upcoming stay, Find a cancellation policy that works for you, “Rooms were spacious, well decorated, clean and super well maintained - they seemed like brand new. Some air-conditioned guest rooms have a terrace with harbor views. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. If you booked through us and want to leave a review, please sign in first. Harbour views from the room, restaurant and Skybar are beautiful and a must see! ft. (150 m²) offers sweeping views of Marseilles, the MuCEM and the sea. The terraces at brasserie Le Carré Bistromanie, gourmet restaurant Les Trois Forts and Dantes Skylounge bar offer the most beautiful view of the Old Port. The check in , hotel staff was very helpful and although we came early did the effort to arrange a room ”, “Modern, with great view restaurant, near to main attractions ”, “We were upgraded to a suite which was amazing. Welcoming Booking.com guests since Apr 2, 2007. A flat-screen TV with satellite channels and an iPod docking station are featured in the guest rooms at the Sofitel Marseille Vieux-Port. The hotel’s luxurious décor is inspired by the city’s history, evoking a yacht on the Mediterranean. Les Trois Forts offers subtle Mediterranean cuisine from Chef Dominique Frérard with his famous breakfast of local products. Old Port of Marseille is minutes away. We have more than 70 million property reviews, all from real, verified guests. The nhow Marseille, formerly known as NH Marseille Palm Beach, is a new designer hotel situated in one of the Mediterranean's most beautiful bays.The hotel, built in 1976 and totally renovated in 2018, features modern decor from the likes of Teresa Sapey, Claire Fatosme and Christian Lefèvre, well known designers & architects. ”, “The location, view from the hotel and room space hotel sofitel marseille vieux port 0.91 k.m from the city centre The 5-star Sofitel Marseille Vieux Port hotel, known as the best address in Marseilles, is an ideal stopover not far from the Calanques. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). The pocket doors didn't really close properly, the shower had a leak which would wet the shelf and towel placed there daily, and its temperature dial would move on its own, becoming gradually hotter. Hotel chain/brand: Please don’t include personal, political, ethical, or religious commentary. See 3,015 traveller reviews, 1,523 candid photos, and great deals for Sofitel Marseille Vieux-Port, ranked #9 of 140 hotels in Marseille and rated 4.5 of 5 at Tripadvisor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. You can only leave a review within 28 days after check-out. Lunch, Our restaurant is closed but takeout and in-room breakfast services are available. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Some air-conditioned guest rooms have a terrace with harbour views. Old Port of Marseille is minutes away. This 5-star hotel is within close proximity of Fort Saint Jean and Vieux Port. Sincerely, Nassima A, Room Division Manager, Dear Laura P., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. Guests can access the fitness room 24 hours a day free of charge. The facilities are great and the room itself was clean and comfortable. Sincerely, Nassima A, Room Division Manager, Dear Mrs and Mr B., We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. Thanks! The second best thing in this hotel is the restaurant and bar area, which has a great view of Marseille’s old port.” Thanks! Located in the heart of Marseille, this hotel has an excellent location score of 9.4. Hubert Business - 06/03/2020 Confirmed reviews ALL, Perfect room, poor service at the breakfast, L. J. The terraces at brasserie Le Carré Bistromanie, gourmet restaurant Les Trois Forts and Dantes Skylounge bar offer the most beautiful view of the Old Port. Gabriella did a fantastic job. Fabulous views from everywhere. It offers panoramic views of the harbor. The ALLSAFE certification developed with and approved by Bureau Veritas represents our new standards of cleanliness and prevention and ensures that these standards are met in our hotels. Sofitel Marseille Vieux-Port accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Whoops! Sofitel, Your feedback will help us improve this feature for all of our customers. Dans l’attente de vous accueillir à nouveau avec plaisir dans notre maison, veuillez recevoir, Monsieur, nos sentiments les meilleurs. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments with our team. Good Afternoon, 36, boulevard Charles Livon 13007 marseille france, AEROPORT MARSEILLE PROVENCE At 30km / 18.75 miles. Old Port of Marseille is minutes away. See great photos, full ratings, facilities, expert advice and book the best hotel deals. FredV1295 Business - 18/10/2020 TripAdvisor review, Beautiful location and service on top ! Beautiful views at the restaurant. Well located, very comfortable and very nice staff. It is always a pleasure to receive positive feedback. Just wish the hotel were closer to the main VP area. I will share your comments with our team. Your question will be published on Booking.com after it's approved and answered. They're also applicable regardless of the comment's tone. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. It is always a pleasure to receive positive feedback. We want you to share your story, with both the good and the not-so-good. Boasting free access to a spa, sauna and hammam, Sofitel Marseille Vieux-Port also features 3 terraces overlooking Marseille's Old Port. ”, “Spectacular location and views, overlooking the marina and Fort Saint-Jean. Ideally situated just a few steps from MUCEM and the beaches: 10mn from train station It is ideally located 10 minutes from Saint-Charles train station and is close to the city center. Now $191 (Was $̶2̶7̶0̶) on Tripadvisor: Sofitel Marseille Vieux-Port, Marseille. Algunas habitaciones disponen de aire acondicionado y terraza con vistas al puerto. The hotel do not have an indoor swimming pool. Bathrooms equipped with double bathtubs or hydro-massage showers. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Piyush G. Business - 29/08/2020 Confirmed reviews ALL, staying on sofitel Marseille was worst experience ever so far , firstly they did not gave the room since 5pm and only excuses ,not the proper answers of why it was delayed , after you arrived from flight from your destination it was exhausted with waiting 4h , room was also not nice and not fresh so our day was over , being vegetarian there is not many choice on restaurant , 2nd day with the breakfast, they lost our order and after several time we asked about it and one hour later they bring , so in the morning ,it was like we are hungry and no food ,,,,, i felt like being the loyalty member there is no meaning at all , i checked out 2 days early , and i will not recommend anyone , you should give us my money back , finally they did not even released our guarantee money which they blocked on cheak in time , this has been now 8 days , still not have the money , i sent today a email to the hotel, Alex Couples - 29/08/2020 Confirmed reviews ALL. Stay Safe. EARLY CHECK IN FROM 8AM (Paying) Arriving on an early flight? Choose your currency. Sincerely, Nassima A, Directrice Hebergement, Dear Jonathan L., Thank you for taking the time to tell us about your experience at the Sofitel Marseille Vieux-Port. The most helpful contributions are detailed and help others make better decisions. It features 134 rooms including 24 rooms with terrace, 2 suites and an apartment. The check in , hotel staff was very helpful and although we came early did the effort to arrange a room”, “Modern, with great view restaurant, near to main attractions”, “We were upgraded to a suite which was amazing. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines. Sincerely, Nassima.A Room Division Manager, Dear MrYavets, We very much appreciate your comments regarding your stay at the Sofitel Marseille Vieux-Port. After a review has been submitted, you can modify it by contacting Booking.com customer service. The Château d’If is accessible by ferry from the nearby marina. Gabriella did a fantastic job. Please enter the dates of your stay and check what conditions apply to your preferred room. Service was excellent, Dante’s Skylounge is small but eye-popping view of the marina, and dining at Les Trois Forts was excellent.”, “All the services and helpful staff. Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. Perfect hotel for a weekend stay in Marseille - highly recommend. Please note that all Special Requests are subject to availability and additional charges may apply. Private underground parking is available on site and garages are available on request. Sofitel Marseille Vieux-Port - Photos What people say The view of the Old Port was spectacular, huge tub in bathroom, wonderful beds, big room, brand new bathroom, air conditioning was perfect, staff was professional and friendly, It has the best view of the whole port of any hotel. The spa was the best thing in the hotel - with Turkish and Finnish saunas and a great indoor jacuzzi. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Prices are subject to change. Book Sofitel Marseille Vieux-Port, Marseille on Tripadvisor: See 3,012 traveller reviews, 1,523 candid photos, and great deals for Sofitel Marseille Vieux-Port, ranked #10 of 139 hotels in Marseille and rated 4.5 of 5 at Tripadvisor. Very disappointing experience! Enjoy free WiFi, an outdoor pool, and 2 restaurants. Please note that children are not permitted access into the spa. Escape at Sofitel Spa during a moment of inimitable relaxation. With a stay at Sofitel Marseille Vieux Port, you'll be centrally located in Marseille, steps from Fort Saint Nicholas and minutes from Pharo Palace. Perfect - location , staff and breakfast! Excellent stay with lovely staff from housekeeping to front desk to the adorable woman working the Brasserie ( so sorry we didn’t get her name, but she deserves a raise). I really enjoyed the lounge one night when the singer was there. Boasting free access to a spa, sauna and hammam, Sofitel Marseille Vieux-Port also features 3 terraces overlooking Marseille's Old Port.